He suggested that we should leave the matter as it was and act like "professionals." We repeatedly requested to see the footage, but he kept repeating that they operate on a "policy of honesty." ![]() Instead, we saw him and the lady from earlier laughing at us in the corner. We asked to speak to the actual manager, but when he arrived, he didn't show any initiative to help us and instead told us that there was nothing they could do. However, after checking the footage, she claimed that we had been paid but REFUSED TO SHOW US FOOTAGE, stating that the casino operates on an "honesty policy." The other players at the table also found the situation absurd. Before that, she repeatedly told us that there was nothing they could do. A lady, who we thought was the manager, eventually arrived after we persistently requested for them to check the camera footage. We informed the dealer, but he refused to acknowledge our complaint. During a game of roulette, one friend won on both black and a specific number, but was only paid for one. I visited with ten friends and two of them had a similar issue two days in a row. ![]() My experience at the casino was absolutely terrible.
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